MSN users face issues of not working of msn service in their web browser. As many users can be new to the service they find it hard to resolve the issue on their own.
There are many issues related to non- working of MSN service some of them are
• Compatibility issues with web browser
• Troubleshooting problems (DNS ip issue)
• Not clearing the cache memory and temp files
• Non detectable MSN add-on in the browser
These issues are resolved by the user himself or they can call on MSN technical support customer service phone number. MSN mainly works with internet explorer, Mozilla Firefox and Google chrome but only works perfectly with IE.
In order to resolve the compatibility with web browser there are different steps to follows in the respective web browser IE, Firefox and chrome. In internet explorer the user has to first check the internet connection if it is on the go to browser settings tools >internet option >advance tabs, then click on reset IE to get back the settings to factory default. Other ways to resolve issue in internet explorer is to test it with no add-ons. Steps are
1) Open internet explorer
2) Click on tools and then click on manage add-ons
3) Under show click on all add-ons, then disable all of them at once
4) Restart the browser
These steps might help in resolving the compatibility issue in IE.
While in other browser such as MSN not working on Mozilla Firefox and Google chrome to resolve the problem the user has to bypass the cache memory it can be done by ctrl+shift+r by this it will refresh a new page from the server . From there
1) Click on tool menu
2) Click on Option , then click on advanced tab
3) On the network mini tab there will be cache web content
4) Clear the cache from the memory
Other helpful tips is to delete the site cookies to delete them, it will let the browser work optimally but before deleting save all the work .Click on security >view cookies (to view all the cookies). (To delete them) click on tools > page info> security >view cookies from there a dialogue opens the user can delete them individually.
Its better to open the web browser in safe mode in order to avoid crashing and loss of precious data. Always clear the temp files and cache memory to keep the browser in optimal condition to work.